The Internet Changes Everything

Entrepreneurship 2 Comments »

The Internet Changes Everything

Recently, Tim got to interview Michael Gerber. I’m jealous. It’s been 10 years since I read E-Myth Revisited, but I haven’t forgotten the principles that Gerber shares.

I was surprised at one of Gerber’s responses. When asked “Has the Internet really fundamentally changed the game for small business”, his response included:

“The internet era has, of course, changed the game for small business, but not as dramatically as most would profess…As many or more companies fail on the internet as anywhere else…”

It’s true; countless internet businesses fail. However, the cost of failure is so often negligible. In addition, the bar of success has been lowered. It’s why– as I’m sure you’ve heard before– SPAM continues to be the massive problem it is; it costs almost nothing to send out a few million emails.

My first web venture was created as a side project by me and my father. If you don’t include the hundreds of hours I spent teaching myself Flash, PHP, MySQL, and a slew of basic internet, server, and hosting logistics (all which was done during a time when my opportunity cost was about $7 an hour), our startup costs were negligible. We have top Google rankings for all our desired search terms and we’ve never spent a dollar on SEO*. By normal standards of business revenue, the company would not likely be considered a great success. But our margins are unheard of in the traditional business world. I have time to work on other businesses, and my pops is now retired. With just a few hours a week we can keep things rolling. I count that as success.

Back to my point: even if we did completely fail– let’s say we didn’t make enough revenue to even cover our meager hosting costs –, think of how little we’ve lost compared to a non-internet business. Imagine the overhead involved in renting retail space, offices, paying for traditional advertising, purchasing liability insurance, accounting for loss and theft of physical assets. I guess that’s why you always hear “we stated in my friend’s garage…”

The internet is the ultimate garage. Not only can you start a low-overhead business there, but you can grow and build and run keep one running there.

Yes, the internet changes everything.**

*we did shell out $600 for an ad in a printed conference proceedings once, but didn’t get a single response from it. So we’ve taken our marketing plan back to “do nothing” :)

** photo from Ed Fladung- his site was a great source of info and inspiration for us before our time in Mexico. I was happy we got to have lunch with he and his wife while we were in Bucerias.

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Outsourced Wednesdays: Phone calls to utility companies

Outsourcing 5 Comments »

Question with your bill, change or cancel service– whatever the case, we’ve all had to make these annoying phone calls more often than we like. Or, less often if you have an assistant handle it for you. Here are just two of the many calls he’s handled for us:
Downgrade my mobile phone plan

George-
Now that I [...]

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Interview: Toronto Star

Outsourcing No Comments »

I had an enjoyable interview with Francine Kopun last month, and this morning her story on personal outsourcing ran on The Toronto Star.

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Outsourced Wednesdays: Help us sublet our apartment

Outsourcing 2 Comments »

One major factor in making our 2-month trip to Mexico feasible was renting out our apartment while we were gone. Needless to say it went better than we could have asked.

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Outsourced Wednesdays: Proper Disposal of Propane Tanks

Outsourcing 3 Comments »

This week’s highlighted task is a good example of taking those pesky little items that stay way down on the bottom of your todo list– important enough that you can’t just delete them entirely, but less important than everything else that comes along– and handing them off.

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Outsourced Wednesdays

Outsourcing 5 Comments »

Each Wednesday I’ll be posting actual task requests I’ve made to my assistant, including his response. In addition to sparking ideas for what to outsource, hopefully it’ll highlight aspects of what makes for effective (and less effective) task definition and communication. So let’s get started…

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T-Mobile HotSpot @Home (Modern Phone part 2/3)

Tech Tips 2 Comments »

The phones that work with the service have wi-fi built-in, and allow you to make free, unlimited calls over most wi-fi connections, including free access to any T-Mobile HotSpot (i.e. Starbucks).

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Tricks with Grand Central (Modern Phone part 1/3)

Tech Tips 14 Comments »

In keeping with the main goal of this site, I’ve been playing with several phone technologies during the past 6 months (inspired by this post from Tim I’ll be sharing my experiences, starting with Grand Central.

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Report of Remote Working Experiment #1

Family, Travel 5 Comments »

We’re now back in the US of A after our 2-month adventure in Mexico. Before grandma’s fruit cake alters my memory of the experience, I thought I’d share a few successes, failures, and lessons learned.
Our overriding goal was simple: live in Mexico for 2 months, and see how well we can keep up our [...]

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GetFriday Alternative Makes the New York Times

Entrepreneurship, In print, Outsourcing No Comments »

A couple of weeks ago I was interviewed by a nice fellow named Dan Fost. He was originally interested in hearing about my experience in shifting from GetFriday to a domestic assistant. In the course of our conversation, I ended up filling him in on the secret little business that we’ve been scheming on over [...]

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